iPhone and iPod Touch Help
Latest Version 2.73 Info: Fixes disappearing notes issue.
Syncing issues? Make sure you have the most recent version (2.73). If you have the latest version, please reinstall the app without signing in. See if the problem still occurs, and if not sign in and see if the problem occurs. If the problem continues, contact support with the form below.
Crashing issues? Please first try a full restart of your device. If that doesn't solve the issue, please reinstall the app without signing in. See if the problem still occurs, and if not sign in and see if the problem occurs. If the problem continues, contact support with the form below.
iPad Help
Latest Version 1.50 Info: Fixes crashing issue, fixes note disappearing issue
Version 1.50 known issue: Search results are blank. Fixed in next version, waiting for Apple's approval.
Syncing issues? Make sure you have the most recent version (1.50). If you have the latest version, please reinstall the app without signing in. See if the problem still occurs, and if not sign in and see if the problem occurs. If the problem continues, contact support with the form below.
Crashing issues? Please first try a full restart of your device. If that doesn't solve the issue, please reinstall the app without signing in. See if the problem still occurs, and if not sign in and see if the problem occurs. If the problem continues, contact support with the form below.
Android Help
Latest Version 1.3.6 Info: Play Audio while reading, Audio player improvements, Minor bug fixes
If you are having issues with force closes or downloading the database, please be sure you have the latest update (1.3.6). You may try restarting your device, or if you cannot open the app to uninstall and reinstall the app again.
App Size and Data Storage - The app size itself is just less than 2 MB, and you can move the app from device to SD Card from Settings > Applications > Manage > Scriptures (for Android 2.2+). When you first open the app it will ask where you'd like to store the content database (200 MB+), so you can put it on an SD card if you have one.
BlackBerry Help
Unfortunately we will not be updating the Blackberry app going forward. We took a chance on the platform because it is a very challenging platform, and unfortunately the Blackberry market is being overtaken by Android and iOS. We do hope you will consider our app for another platform.
Desktop Help
Latest Version 1.2.5 Info: This update adds October 2011 General Conference to the Library along with Audio (PC and Mac) and Video (Mac) support for General Conference and Scriptures.
Licensing - Even if you already have the iPhone or Android app you still need to buy a separate license for the desktop app. We have invested significant time and resources into developing the desktop app separately from the other apps, and need to cover our costs. Thanks for your support!
Platforms and Licenses - Licensing is platform-specific, so if you have Windows and Mac computers you would need to buy the PC and the Mac version separately. We have spent significant time and resources into developing this application on multiple platforms and need to recoup our costs. Thanks for your support!
Supported Platforms - The following platform versions have been tested: Windows XP, Windows Vista, Windows 7, Mac OS X Leopard (10.5.*), Mac OS X Snow Leopard (10.6.*), and 64-bit Red Hat and Ubuntu
Updates - For paid users, to download the latest version (1.2.5) just visit the product page and download the free trial. It is the same as the full version, but your license key makes the app work beyond the 7 day free trial.
Other Devices
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Other Apps
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